Our refund policy at KACHINGADS very simple.
If you ask for a refund within the first 30 minutes of ordering, we will happily issue you a refund. The reason why our refund window is so small is that we begin working on your videos right away to have them delivered within 24 hours.
Once a video is created, there are no refunds. All videos created and delivered to clients of KACHINGADS.com are nonrefundable because there is no way for us to recoup our costs once we have created the video.
But don’t worry, we have a 100% satisfaction guarantee with unlimited revisions.
We always want to make sure our clients are happy with the end result of their video.
For any questions related to refunds, email [email protected]
We look forward to serving you as a client!